Terms & house rules

1. Scope

These general terms and conditions and the house rules apply to everyone present on the premises of the ELYS Boulderloft bouldering gym, and to every offer of Boulderhalle Basel AG – entries, subscriptions, courses, camps, group and room bookings.

Boulderhalle Basel AG is entitled to amend these terms and the house rules at any time. Amendments take effect once the updated version is displayed in the gym and published on this website.

The full terms are also available as a PDF download.

2. Personal responsibility and liability

Climbing and bouldering are dangerous sports and carry a residual risk. A high degree of personal responsibility and care is expected. Bouldering and being on the premises are at your own risk. Boulderhalle Basel AG expressly declines all liability. The house rules and the instructions of our staff must be followed at all times.

Changing rooms and valuables

We recommend storing valuables safely and never leaving them unattended. Boulderhalle Basel AG accepts no liability for the loss of valuables, clothing, bicycles or similar items – including losses from the lockers.

External instructors

External instructors, trainers and supervisors bear full responsibility for their participants. Before the course begins they must complete and sign the form “Safety standards for external courses” at the front desk.

3. Access for minors

• People under 18 are admitted only with a supervising adult or a signed consent form.
• Young people aged 13 to 17 require the consent of a parent or legal guardian.
• Children under 13 may boulder only when accompanied. Access to the Big Hall is granted only with a valid bouldering licence and an accompanying adult.
• One accompanying adult may supervise a maximum of 3 children. Supervision must be continuous.

Straight to the form: Consent form (PDF). You will find all other forms in the downloads section.

4. House rules

1. Look up and look down Never climb underneath or above other people. Keep the landing zones clear and step off the mat promptly after dropping down.
2. Down-climb and drop under control Drop down under control and roll out if needed. Avoid dropping from great height wherever possible.
3. Warm up and take breaks Warm up before your session and take breaks. Most injuries happen when people are tired.
4. The right shoes in the right area Big Hall and New Hall: climbing shoes or clean indoor trainers. Movement playground: socks, grip socks, gym slippers, climbing shoes or indoor trainers. Training area and Kilter Board: socks, indoor trainers or washed feet. Bare feet are not permitted anywhere.
5. No items on the mats Bags, bottles, jackets and phones do not belong on the crash mats.
6. No food or drink in the bouldering areas That is what the bistro is for. Please put water bottles down off the mats.
7. Be considerate The gym is there for everyone – for children, beginners and advanced climbers. Do not block boulders unnecessarily and make room for others.
8. Report damage Please report loose holds, damaged mats or any other defects to our staff immediately.

In the event of repeated breaches, our staff may ban you from the gym. You can download the full house rules (PDF) and the simplified rules for the movement playground (PDF) here.

5. Entries and subscriptions

Entries are valid for the day of purchase and entitle you to a single visit. Re-entry on the same day is possible by arrangement at the front desk.

Subscriptions are personal and non-transferable. They begin on the day of activation and run for the period chosen. In the event of misuse we reserve the right to block them without compensation.

Reduced rates

Reduced rates are granted only on presentation of valid proof (student card, KulturLegi, family pass, permit F/S/N). Reductions cannot be combined.

Suspension

Annual subscriptions can be suspended in the event of an injury or illness certified by a doctor lasting four weeks or more. The suspension takes effect from the day we receive your notification, not retrospectively. Please write to elys@boulderloft.ch.

Refunds and loss

Entries, subscriptions and credit that have been paid for are not refunded. If you lose your card we will issue a replacement for a fee of CHF 10.–; any credit is retained.

You will find all current rates on the page Prices.

6. Courses, camps and groups

Registrations for courses, camps and groups are binding and are considered in the order in which they are received. A registration is accepted only once we have confirmed it in writing.

Courses and camps take place from a minimum number of participants. If this number is not reached, or if a date has to be cancelled for operational reasons, we will let you know as early as possible and refund the full amount. There is no entitlement beyond this.

In the event of illness or accident of the participant, please let us know before the course begins. Individual lessons that are missed cannot be made up or refunded. If a participant is absent for more than half of a semester course and this is certified by a doctor, we will refund the proportionate amount.

Cancelling movement playground sessions and bookings

• 21 days or more before the date: 25 % of the booking amount
• 8 to 20 days before: 50 %
• 2 to 7 days before: 75 %
• 1 day before or less: 100 %

The definitive version is the full cancellation terms (PDF).

7. Photos and filming

Private recordings for personal use are permitted, provided that other guests are not recognisable or have given their consent. Recording is not permitted in the changing rooms and washrooms.

Commercial recordings, photo and video shoots and drone footage require our prior written consent.

Recordings by us

At events, competitions and courses we occasionally take photos or film for our website and our social media channels. We announce this on site. If you do not want to appear, just tell our staff or the person taking the pictures – we respect this without exception.

We publish pictures in which children are recognisable only with the express consent of a parent or legal guardian. For courses and camps we obtain this consent through the registration form; it is voluntary and can be withdrawn at any time.

To have something removed after publication, send a short message to elys@boulderloft.ch, and we will remove the picture straight away.

8. House rights

Boulderhalle Basel AG exercises the house rights. It may refuse people access or remove them from the gym, in particular in the event of breaches of these terms or the house rules, where other guests are endangered, and where people are noticeably under the influence of alcohol or other substances. There is no entitlement to a refund in such cases.

9. Applicable law and place of jurisdiction

Swiss law applies exclusively. The place of jurisdiction is Basel.

Documents

• Terms and conditionsPDF
• House rulesPDF
• House rules movement playgroundPDF
• Cancellation termsPDF
• Consent formPDF
• Privacy policyPage
• All documents & formsPage